Support Board – Chat And Help Desk

Last Updated: August 1, 2019
Version: 1.3.0
Rating: 4.6
Developer: Codecanyon
Documentation Link
Download Details

Product Description

Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, a dedicated membership system and much more. No coding skills required! Support desk and chat plugin for WordPress. A complete solution to provide support to your audience. The first WordPress plugin with a complete bot integration powered by API.AI by Google. The cheapest and best Slack integration.

Features list
Support and chat features
Slack chat full synchronization – Send and receive user messages directly from Slack.
Work immediately – Immediate installation and usage by just insert the shortcode.
Rich messages – Dialog flow bot rich messages sending.
Bot – Integrate a multilingual bot powered by API.AI.
Email notifications – Notify users and agents by email when a reply is received.
Tickets system – Fast, powerful and user-friendly tickets system.
100% responsive – Fully responsive for smartphones and tables.
Agents and users – Add and edit users and agents on the admin side.
WordPress users – Login and membership can be also the original WordPress users system.
Multilingual – Fully translatable on the admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: English, Spanish, Chinese (simplified 简体中文), chinese (traditional 繁體中文), Arabic (العربية), Portuguese, Dutch, Russian, Japanese, Italian, Deutsch, French, polish.

Change Log

Support Board – Chat And Help Desk Changelog – Version: 1.3.0

– UPDATE – Support for Dialogflow V2. The V1 is deprecated and do not work no more with this plugin version. All the bots that use the V1 will stop to work from October 23, 2019, also on the previous plugins versions.
– NEW FEATURE – Option to force the users to approve the privacy/GDPR message before start the chat or desk.