EDD Message

Last Updated: April 21, 2019
Version: 1.2
Rating: 4.6
Developer: Easy Digital Downloads
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Product Description

Being able to communicate directly with customers is important. With EDD Message, this becomes much easier. This extension allows store owners to send messages directly to customers right from within their dashboard.

Send customers unique, direct messages

The customer page in the dashboard is extended to include a new view where a custom, unique message can be crafted and delivered to the customer.

Messages sent to customers and vendors from the dashboard can also include attachments so you can send customers files quickly and conveniently. EDD Message also integrates with our Amazon S3 extension so files can be selected from your S3 buckets and used as attachments.

Log all unique messages sent to customers

EDD Message keeps a record of all the messages that have been sent for you to reference in the future. Messages sent to a specific customer are visible on the Message view for that customer and a table of all logged messages is included in Reports – > Logs.

Support for Frontend Submissions

For Frontend Submissions users, this extension is even more useful. EDD Message has been designed to work perfectly with Frontend Submissions so marketplace store owners cannot only communicate better with vendors, but vendors can also be given the ability to message their own customers.

Change Log

EDD Message Changelog – Version: 1.2

Version 1.2, December 7, 2017

Added: Use email subject as email template header
Added: Support logging Software Licensing emails
Added: Link to view logged message contents in logs table
Changed: Logged messages below the customer message form now open in a modal
Fixed: Form was throwing PHP errors when submitted with missing values
Fixed: PHP error when logging purchase receipt due to missing from_name
Fixed: PHP error when sending attachments from Amazon S3
Fixed: Conflict with EDD Bookings causing vendors to be unable to view their individual bookings