AIO Support Center is powerful but easy to use ticketing system for your WordPress site.
AIO Support Center 2.0 is out, bringing long-awaited features such as:
Ticket creation via e-mail (for registered users only)
Customers have the ability to reopen their own tickets
“Awaiting reply” filter to help you manage tickets easier than ever
and many more (check changelog)
Multiple user roles that are not depending on WordPress roles
User-friendly interface for both staff and customers
Responsive & detailed ticket preview
Pre-made responses for staff members to make their life easier
Auto-Responders with custom e-mail templates
Plenty of dynamic tags to use while building your e-mail templates
Extendable – Plenty of Add-Ons to come!